Visit Milwaukee

Discover why more meeting planners are choosing Milwaukee, an easy-access destination featuring a three-venue convention campus with three connecting hotels. A blend of acclaimed restaurants, nightlife, festivals, and off-site venues adds up to meetings at incomparable value.

City Ambassadors

Public Service Ambassadors help keep Milwaukee clean, safe and friendly

Milwaukee’s walking concierges. Downtown’s spirit squad. Information gurus. The Public Service Ambassadors (PSAs), employed by our partner Milwaukee Downtown BID #21, go by many names. What remains consistent is their unwavering dedication to keep downtown Milwaukee clean, safe and friendly.

The PSAs walk the city daily and serve as an extra set of eyes and ears for Milwaukee’s police and fire departments—making Milwaukee Downtown’s BID #21 one of the safest districts in the city and one of the safest downtown’s in the country.

On top of contributing to safety, this amiable crew is on the front lines welcoming visitors on a daily basis. Need directions or suggestions on things to do? How about where to stay or where to dine? Just track down a PSA. Equipped with informational brochures and a world of downtown knowledge, the PSAs always have a pulse on what’s happening.

Weather permitting, Milwaukee Downtown also employs a PSA bike patrol to heighten visibility.

Seek out the PSAs at the Traveling Information Kiosk, Bicycle Information Kiosk or at the Milwaukee Downtown Visitor & Newcomer Information Center (214 W. Wisconsin Avenue).

By the Numbers

Find a Traveling Information Kiosk to learn more about Milwaukee


The number of brochures were placed into the hands of visitors between September 2013 and August 2014.


The number of patrols conducted of downtown businesses, parking structures and high-traffic pedestrian areas.

Over 3.8 million

The number of visitor interactions our Public Service Ambassador team has logged since 2000.


The number of days a week Public Service Ambassadors are on the streets - rain or shine, snow or sleet!


The average number of brochures our Public Service Ambassadors deliver into the hands of visitors each month.